Responsible Gaming

Dogeau Casino supports a safe, balanced and informed approach to gambling. Gambling should be entertainment, not a way to make money, solve financial problems or cope with stress. Before you play, understand the risks, set limits that suit your circumstances and only gamble with money you can afford to lose.

Dogeau Casino operates under a licence issued by the Government of Curaçao (GC), and the platform applies SSL encryption and security standards to protect personal information and transaction data.

Gamble for entertainment

Gambling can be enjoyable when it remains one of several leisure activities in your life. It also involves risk, and there is no guaranteed way to win. Game outcomes may be unpredictable, and past results do not determine future results. A winning session does not mean another win is due, while a losing session does not mean a win is certain to follow.

Approach gambling as a paid form of entertainment. Decide what you are prepared to spend before starting and treat that amount as an entertainment expense. Never gamble with money needed for rent, bills, food, education, medical care or other essential costs. Do not use borrowed money, credit intended for important expenses or money belonging to someone else.

Only play when you are calm, alert and able to make clear decisions.
Set a time limit as well as a spending limit before you begin.
Take regular breaks and keep track of how long you have been playing.
Keep gambling separate from work, study, family responsibilities and sleep.
Do not gamble while affected by alcohol, medication or other substances.
Remember that losses cannot be recovered simply by continuing to play.
Do not chase wins or losses by increasing your stake or playing for longer.
Use gambling as entertainment, not as a source of income.

Your budget should reflect your personal circumstances. If gambling starts to affect your household budget, relationships, work, studies, health or mood, stop playing and consider seeking support. You do not need to wait until a concern becomes severe before asking for help.

Safer gambling tools and personal limits

Dogeau Casino may provide account features designed to help you manage your play. Depending on the service available to you, these may include spending, deposit or session limits, reminders, activity information, temporary breaks and account exclusion options. Read the information shown in your account carefully before selecting a setting, and choose limits that reflect what you can genuinely afford.

A limit is most effective when it is set before you start playing. Avoid setting a limit while trying to recover a loss or feeling pressure to continue. Your selected settings may apply for a particular period and may not be immediately changeable. Any applicable waiting period or restriction will be explained through the relevant account process.

Practical steps before playing

Decide how much money and time you can comfortably spend.
Set available account limits before opening a game.
Check that gambling will not interfere with essential expenses or responsibilities.
Keep a record of your gambling activity if you find it difficult to remember how much you spend.
Stop when your limit is reached, even if you feel you are close to a win.

If you want to take a break, use the available temporary break or account restriction option where offered. If you believe you need to stop gambling altogether, request account closure or self-exclusion through the applicable account support process. Do not create another account or use another person's account to get around a restriction. Tell people you trust about your decision so they can support you.

You remain responsible for checking your settings and using the available controls appropriately. Technical, payment or account processes may affect when a request takes effect. Follow the on-screen instructions and keep any confirmation provided. If you are unsure how to apply a limit, pause your play and seek assistance before continuing.

Recognising gambling concerns

Gambling harm can develop gradually and may affect anyone, regardless of age, income, experience or background. Some people notice financial problems first, while others notice changes in mood, relationships or daily routines. Recognising warning signs early can make it easier to take action.

Spending more time or money gambling than you planned.
Repeatedly trying to win back money you have lost.
Increasing your stakes to achieve the same excitement.
Feeling restless, irritable or anxious when you cannot gamble.
Hiding gambling activity, losses or transactions from family or friends.
Borrowing money, selling belongings or missing payments because of gambling.
Neglecting work, study, relationships, health or other responsibilities.
Using gambling to escape sadness, stress, loneliness or difficult feelings.
Trying to stop or cut down but finding that you cannot.
Feeling regret, shame or distress after gambling, then returning to play.

One warning sign may be enough to take a break and review your gambling. If several signs apply, stop playing and speak with a qualified support service or health professional. A trusted friend, family member or partner may also help you make a plan. Be honest about the amount of time and money involved, as accurate information helps support people provide useful advice.

If you are worried about someone else

You may notice changes in a person's finances, mood, behaviour or relationships before they recognise a problem themselves. Choose a calm and private time to talk. Focus on what you have observed, avoid blame and encourage the person to seek professional advice. You can also seek guidance for yourself about setting healthy boundaries and protecting shared finances. Do not lend money to cover gambling losses or take responsibility for another person's gambling debts without independent advice.

If gambling is connected with thoughts of self-harm, immediate danger or a mental health crisis, contact emergency services or an appropriate crisis support service in your area. Gambling support services can help with gambling concerns, but urgent safety risks require immediate assistance.

Support, age and account safety

If gambling no longer feels controlled or enjoyable, support is available across Australia. You can speak with a gambling-help service, counsellor, psychologist, doctor or other qualified health professional. State and territory services may offer confidential information, counselling, financial guidance and support for affected family members. Search for an official Australian gambling-support service in your state or territory and use information from a trusted government or health organisation.

Dogeau Casino does not provide medical, financial or psychological advice. Information on this page is general and is not a substitute for professional support. If you need help deciding whether to gamble, managing debt, addressing mental health concerns or protecting your wellbeing, contact a suitably qualified professional.

Gambling is restricted to people who meet the applicable legal age and eligibility requirements. Do not allow anyone under the legal gambling age to access your account, use your payment methods or participate through your account. Parents and guardians should use device, payment and account-security controls to reduce the risk of access by children.

Keep your login details private and use reasonable security measures on your devices. Do not share your password or allow another person to play through your account. If you suspect that someone has accessed your account, stop using it and follow the account-security process available on the website. Review your payment activity and change your password where appropriate.

Responsible gambling is an ongoing choice. Set a clear budget, keep your play within that budget, take breaks and ask for help early if gambling begins to cause concern. By using available account controls and making informed decisions, you can reduce the risk of harm and keep gambling in its proper place as entertainment.